FAQ

For lessons you need a computer or phone with a microphone and internet access. A camera is normally expected where it helps the lesson. Wherever you are, in London, Nottingham, New York or Bali, online lessons will be at hand.

You can get acquainted with the school at any time convenient for you. To do this, just leave a request and sign up for a lesson.

The trial lesson is a 30-minute online session designed to get a sense of how your child approaches mathematical thinking and problem solving. (In practice, it often runs a bit longer if the student is engaged!)

We typically explore a range of fun and challenging problems drawn from competitions. We adapt the difficulty based on how the student responds, aiming to make it both accessible and stimulating.

After the session, we'll have a quick conversation with the parent to share observations and suggest a personalised path forward.

For an Individual Lesson, you can normally reschedule without loss of payment by giving us at least 8 hours' notice.

Small Group Classes work differently because the class still runs for the rest of the group and your child's place remains reserved. A missed Small Group Class is therefore not normally refunded or individually rescheduled.

If you would like to withdraw from a Term Programme altogether, you can do so by giving us 14 days' written notice. Please see our Terms and Conditions for full details.

Learning can take place at your own pace. We will select a convenient schedule and at any time we will help you change the schedule, take a break or adjust the programme.

All classes last 1 hour.